At Modern Gharonda, we believe in bringing you thoughtfully crafted products that celebrate artistry and quality. Each piece is carefully selected and undergoes a thorough inspection before it reaches you. As a small business, every order is processed with care, and therefore, we are unable to accommodate cancellations. However, in the rare event of an issue with your order, we have policies in place to assist you.
Cancellation Policy
Orders cannot be cancelled once placed. Please review your order carefully before confirming your purchase.
Eligibility for Returns & Exchanges
We only accept returns or exchanges if:
- The item received is damaged or defective.
- There are missing parts or accessories.
- The product is different from its description on our website.
To initiate a return or exchange:
Report the issue within 24 hours of delivery by sending a clear unboxing video of the damaged/defective product.
Contact us via email contact@moderngharonda.in or WhatsApp at +91-6364-522960
Ensure the item is unused and in its original condition when returning it.
Once we receive the item, our team will inspect and verify the issue before processing a refund or exchange.
Non-Returnable & Non-Refundable Items
We do not offer returns or refunds for:
- Products bought on sale or at discounted prices.
- Items returned for reasons other than damage or defects.
Important Note
Customers are responsible for the safe return of the item. We do not cover loss or damage during return shipping, so please ensure proper packaging.
Need help?
Contact us at contact@moderngharonda.in for questions related to refunds and returns.