Frequently Asked Questions (FAQ)
1. What is Modern Gharonda? Modern Gharonda is an online store specializing in beautifully crafted home and lifestyle products, including bedsheets, bed covers, bathrobes, quilts and bags. We focus on traditional hand block printing and block print-inspired screen-printed products.
2. Are all your products handmade? Our collection features authentic hand block-printed products as well as block printing-inspired screen-printed items. We ensure transparency by clearly labeling each product type, so you know exactly what you're purchasing.
3. Where do you source your products from? We collaborate with skilled artisans and manufacturers who specialize in block printing and quality textile production to bring you the best handcrafted and screen-printed designs.
4. Do you offer customization? At the moment, we do not offer customization. However, we may introduce this feature in the future. Stay tuned for updates!
5. How do I place an order? You can browse our collection on our website or Instagram page (@moderngharonda) and place an order directly through our website.
6. What payment methods do you accept? We accept payments via UPI, credit/debit cards, net banking, and other secure online payment gateways.
7. Do you offer cash on delivery (COD)? Currently, we do not offer cash on delivery. All orders must be prepaid.
8. What are the shipping charges? Shipping charges vary based on the delivery location. The exact amount will be calculated at checkout. Currently, we provide Free Shipping across India.
9. How long does shipping take? Orders are usually dispatched within 2-5 business days. Delivery times may vary based on your location.
10. Do you offer international shipping? Yes. For more details, check our Shipping and Delivery page.
11. What is your return/exchange policy? We accept returns/exchanges only in cases of defective or incorrect items. Please notify us within 48 hours of receiving the order with supporting images. For more details, check our Return Policy page.
12. How do I care for block-printed fabrics? To maintain the beauty of block-printed fabrics, wash them separately in cold water with mild detergent. Avoid using harsh chemicals and direct sunlight for drying.
13. What are the sizes of king-size bedsheets, tote bags, and bathrobes? All sizes are mentioned in each product description.
14. How can I contact you for further queries? You can reach us via DM on Instagram (@moderngharonda) or email us at contact@moderngharonda.in . We’re happy to assist you!